PRIVACY POLICY
Last updated: 4 September 2026
1. INTRODUCTION
This Privacy Policy explains how OPTIMA BIOMED S.L. (“Optima Biomed”, “we”, “us” or “our”) collects, uses and protects personal data in connection with the website optimabiomed.eu.
Optima Biomed processes personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation — GDPR), Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), and other applicable data-protection legislation.
2. DATA CONTROLLER
The data controller is:
OPTIMA BIOMED S.L.
NIF:
B72996465
Registered office:
Rambla de la Exposició 103
08800 Vilanova i la Geltrú
Barcelona, Spain
Email:
sam@optimabiomed.eu
Website:
https://optimabiomed.eu
3. PERSONAL DATA WE MAY COLLECT
We primarily collect personal data when an individual voluntarily contacts Optima Biomed through the website enquiry form or communicates with us in connection with a business or professional enquiry.
Depending on the information provided, this may include:
- full name;
- business email address;
- company or organisation;
- market of interest;
- area of interest;
- the content of the enquiry or message; and
- other information voluntarily included in the communication.
Technical and operational information may also be generated or processed when the website is used, including information such as IP address, device or browser information, log data, usage information and security-related information, where necessary for website hosting, operation, maintenance and security.
Further information concerning cookies and similar technologies is provided in the Cookie Policy.
4. SPECIAL CATEGORIES OF DATA AND SENSITIVE INFORMATION
The website and its general enquiry form are intended for business-to-business enquiries and are not designed or intended for the collection or processing of patient information, health data or other sensitive personal data.
Visitors must not submit through the general enquiry form:
- patient-identifiable information;
- medical records or personal health information;
- genetic or biometric information;
- other special-category personal data;
- payment-card information;
- passwords or authentication credentials; or
- confidential or proprietary information that is not reasonably necessary for an initial business enquiry.
Where a professional engagement may require the exchange of sensitive, confidential, regulated or proprietary information, appropriate contractual, confidentiality, data-protection and security arrangements should be agreed separately before such information is transmitted.
5. INFORMATION ABOUT OTHER PEOPLE
Individuals submitting information through the website should avoid providing personal data relating to other people unless that information is reasonably necessary for the enquiry and they are lawfully entitled to provide it.
Where personal data concerning another individual is provided to Optima Biomed, the person providing that information is responsible for ensuring that the disclosure is lawful.
Where required by applicable data-protection law, Optima Biomed will provide the relevant individual with the information required concerning the processing of their personal data.
6. PURPOSES OF PROCESSING
Personal data may be processed for the following purposes:
a) Responding to enquiries
To receive, review and respond to enquiries submitted through the website or by email.
b) Assessing potential professional engagements
To understand the requirements of prospective clients, manufacturers, partners or other business contacts, evaluate whether Optima Biomed may be able to assist, and discuss possible next steps.
c) Pre-contractual communications
Where applicable, to take steps requested by an individual before entering into a potential professional agreement.
d) Business relationship management
To maintain appropriate professional correspondence with prospective clients, existing clients, manufacturers, distributors, partners and other relevant business stakeholders.
e) Website operation and security
To operate, maintain, troubleshoot and protect the website and its technical infrastructure and to prevent misuse, fraud or security incidents.
f) Legal and compliance purposes
To comply with applicable legal obligations and, where necessary, establish, exercise or defend legal claims.
7. LEGAL BASES FOR PROCESSING
Depending on the circumstances, Optima Biomed processes personal data on one or more of the following legal bases:
Pre-contractual measures — Article 6(1)(b) GDPR
This basis applies where processing is necessary to take steps requested by an individual before entering into a contract to which that individual will be a party, or to perform a contract with that individual.
It will not automatically apply merely because an individual communicates with Optima Biomed on behalf of a company or other legal entity.
Legitimate interests — Article 6(1)(f) GDPR
Optima Biomed may rely on its legitimate interests where processing is necessary for reasonable business purposes, including:
- responding to B2B enquiries;
- communicating with representatives of companies and organisations;
- assessing potential professional or commercial relationships;
- managing existing professional relationships;
- maintaining appropriate business records;
- operating and securing the website; and
- protecting or exercising Optima Biomed’s legal rights.
Where legitimate interests are relied upon, Optima Biomed considers the nature and necessity of the processing, the reasonable expectations of the individuals concerned and the potential impact on their rights and freedoms.
Legal obligation — Article 6(1)(c) GDPR
Processing may take place where necessary to comply with a legal obligation applicable to Optima Biomed.
Consent — Article 6(1)(a) GDPR
Consent will only be relied upon where a particular processing activity specifically requires it.
Submitting a general business enquiry does not constitute consent to receive unrelated marketing communications.
8. WHETHER PROVIDING PERSONAL DATA IS REQUIRED
Providing information through the website enquiry form is voluntary.
However, certain information, particularly a name, appropriate contact details and sufficient information about the enquiry, may be necessary for Optima Biomed to understand and respond to the request.
If sufficient information is not provided, Optima Biomed may be unable to respond to or assess the enquiry.
9. SERVICE PROVIDERS AND RECIPIENTS
Optima Biomed uses specialised service providers to operate the website and manage business communications.
These currently include:
OpenAI
OpenAI provides the ChatGPT Sites infrastructure used to host, maintain and support the website and processes relevant website visitor data on behalf of Optima Biomed in accordance with the applicable ChatGPT Sites data-processing terms.
Resend
Resend provides email-delivery infrastructure used to transmit enquiries submitted through the website contact form.
Google Workspace
Google Workspace is used for Optima Biomed’s business email and communications and may therefore process correspondence received in connection with website enquiries.
These providers may process personal data as service providers or processors in accordance with their applicable contractual and data-protection arrangements.
Personal data may also be disclosed where reasonably necessary:
- to professional advisers;
- to competent public or regulatory authorities where required by law;
- for the establishment, exercise or defence of legal claims;
- in connection with a lawful corporate transaction where appropriate safeguards apply; or
- where the individual has authorised the disclosure.
Optima Biomed does not sell personal data.
10. INTERNATIONAL DATA TRANSFERS
Some technology providers used by Optima Biomed may process personal data outside the European Economic Area.
Where personal data is transferred to a country outside the European Economic Area, such transfers will be carried out using a lawful transfer mechanism where required by applicable law.
Depending on the provider and destination, these mechanisms may include:
- an adequacy decision issued by the European Commission;
- Standard Contractual Clauses approved by the European Commission; or
- another legally recognised transfer safeguard.
For data associated with ChatGPT Sites in the European Economic Area, OpenAI provides applicable contractual safeguards for transfers outside the European Economic Area, including Standard Contractual Clauses or reliance on an applicable adequacy decision.
Resend’s primary processing operations take place in the United States. Resend provides international-transfer safeguards that include Standard Contractual Clauses and participation in the EU-U.S. Data Privacy Framework.
Google Workspace operates under its applicable data-processing and international-transfer arrangements.
Individuals may contact Optima Biomed at sam@optimabiomed.eu to request further information about the safeguards applicable to international transfers of their personal data and, where legally available, information on how to obtain a copy of the relevant safeguards.
11. DATA RETENTION
Optima Biomed retains personal data only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal obligations.
As a general operational rule:
- business enquiries that do not result in an ongoing professional or commercial relationship will ordinarily be retained for no longer than 24 months after the last substantive communication, unless earlier deletion is appropriate or continued retention is reasonably necessary;
- where an enquiry develops into a client, supplier, partner or other professional relationship, relevant personal data may be retained for the duration of that relationship and afterwards for periods required by applicable legal, accounting, tax or limitation requirements;
- information reasonably necessary for establishing, exercising or defending legal claims may be retained for the applicable limitation period; and
- technical, security and service-provider records may be retained in accordance with relevant service configurations, contractual arrangements and legitimate operational or security requirements.
Data that is no longer required will be deleted, anonymised or otherwise handled in accordance with applicable law.
12. MARKETING COMMUNICATIONS
Information submitted through the general website enquiry form will not automatically be added to a marketing mailing list.
If Optima Biomed introduces newsletters, promotional campaigns or other direct-marketing activities in the future, those activities will be conducted in accordance with applicable GDPR and electronic-communications requirements, including obtaining consent where required.
Individuals may object at any time to the processing of their personal data for direct-marketing purposes.
Where electronic marketing communications are permitted, an appropriate and simple method of opting out will be provided.
13. AUTOMATED DECISION-MAKING AND PROFILING
Optima Biomed does not use personal data submitted through the general website enquiry form to make decisions based solely on automated processing that produce legal or similarly significant effects on individuals.
The general website enquiry process is not used for automated profiling of prospective clients or business contacts.
14. DATA SECURITY
Optima Biomed takes reasonable technical and organisational measures appropriate to the nature of the information processed and the risks involved.
These measures are intended to protect personal data against unauthorised access, loss, misuse, alteration, destruction or disclosure.
However, no electronic system or transmission method can be guaranteed to be completely secure.
Visitors should therefore not send patient-identifiable, health, financial, authentication or other unnecessary sensitive information through the general website enquiry form.
15. DATA-PROTECTION RIGHTS
Subject to the conditions established by applicable law, individuals may have the right to:
- obtain confirmation as to whether their personal data is being processed and access that data;
- request correction of inaccurate or incomplete personal data;
- request deletion of personal data;
- request restriction of processing;
- object to processing based on legitimate interests;
- receive personal data in a portable format where the right to data portability applies;
- withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing before withdrawal; and
- object at any time to processing for direct-marketing purposes.
Requests may be submitted to:
Optima Biomed may request information reasonably necessary to verify the identity of the person making the request before acting upon it.
Requests will be handled within the time limits required by applicable data-protection law.
16. RIGHT TO LODGE A COMPLAINT
Individuals who believe that their personal data has been processed in breach of applicable data-protection law have the right to lodge a complaint with the competent supervisory authority.
For Optima Biomed’s establishment in Spain, the relevant supervisory authority is:
Agencia Española de Protección de Datos (AEPD)
Website:
www.aepd.es
Individuals may contact the AEPD directly.
We also encourage anyone with a privacy concern concerning Optima Biomed to contact us so that we can review and, where appropriate, address the matter.
17. CHILDREN
This website is intended for professional and business audiences and is not directed to children.
Optima Biomed does not knowingly use the general website enquiry form to collect personal data from children.
18. THIRD-PARTY WEBSITES
The website may contain links to third-party websites.
Optima Biomed does not control the personal-data practices of independent third-party websites.
Visitors should review the privacy information provided by those third parties before submitting personal data to them.
19. CHANGES TO THIS PRIVACY POLICY
Optima Biomed may update this Privacy Policy when reasonably necessary to reflect changes in applicable law, website functionality, service providers or personal-data processing activities.
The updated version will be published on this website together with its revision date.
20. CONTACT
For questions regarding this Privacy Policy or the processing of personal data by Optima Biomed, contact:
OPTIMA BIOMED S.L.
Registered office:
Rambla de la Exposició 103
08800 Vilanova i la Geltrú
Barcelona, Spain